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WhatsApp customer support Morocco

WhatsApp customer support Morocco: automate payment tracking

WhatsApp customer support in Morocco for SMEs: payment tracking, automatic notifications and WhatsApp Business automation, one platform for support and collections.

WhatsApp Business

Your customer support and payments, together on WhatsApp

DashyPay connects WhatsApp Business to your dashboard: automatic notifications, reminders and real-time payment tracking, without juggling tools.

WhatsApp customer support with DashyPay
DashyPay platform connected to the WhatsApp Business API

A native WhatsApp Business API platform

DashyPay relies on the official WhatsApp Business API (WABA), not the personal app. Your messages go through verified Meta channels: deliverability, compliance and tracking tied to your payments.

  • Meta-approved message templates
  • Real-time webhooks tied to the dashboard
  • Dedicated Business number for your brand

How it works

Automate your customer service in 3 steps

From connection to tracking, a simple flow for you and your customers.

  1. Connect WhatsApp Business
  2. Automate notifications and reminders
  3. Track statuses in real time
Connect WhatsApp Business to DashyPay

Step 1

Connect WhatsApp Business

Link your professional number to DashyPay in minutes. Nothing changes for your customers.

Automating WhatsApp payment notifications

Step 2

Automate notifications and reminders

Payment confirmation, reminder before due date, unpaid follow-up: your templates send automatically.

WhatsApp payment tracking and DashyPay dashboard

Step 3

Track statuses in real time

Paid, pending or failed: each conversation stays tied to the right customer and transaction.

All your customer tracking inside WhatsApp

Three key features to save time and reassure your customers.

  • Automatic notifications

    Each payment triggers a confirmation for the customer and an alert for you, at the right time.

  • Effortless reminders

    Scheduled reminders before and after due date to reduce unpaid orders, no manual follow-up.

  • Centralized history

    Conversations, statuses and transactions in one place: no more screenshots or Excel files.

Why automate your support on WhatsApp

Less friction, more conversions, a professional image.

  • Fewer unpaid orders

    Automatic reminders: collect sooner.

  • Faster replies

    Simple requests handled in seconds.

  • Premium experience

    Clear confirmations on your customers' favorite channel.

  • Real-time tracking

    Paid, pending or failed status visible instantly.

  • All centralized

    Support, payment links and tracking on one platform.

  • Security

    Encrypted connections, 3D Secure: card data outside the chat.

FAQ

Frequently asked questions, WhatsApp customer support

Does DashyPay use the WhatsApp Business API (WABA)?

Yes. DashyPay works with Meta's official WhatsApp Business API: approved templates, webhooks and a verified Business number, not the personal app.

How do I send a payment notification?

As soon as a customer pays via your DashyPay link, a notification is sent automatically: confirmation for the customer, alert for you.

Can reminders be automated?

Yes. Schedule reminders before due date and after unpaid. You reduce payment delays without spam.

Is payment tracking secure?

Yes. Encrypted connections and payments via 3D Secure pages. Card data never goes through the chat.

Do my customers need to install an app?

No. They use WhatsApp as usual. You send links and notifications in the existing conversation.

Do I need a technical team?

No. Setup is guided. A REST API is available for advanced needs.

How much does DashyPay cost?

2.5% per successful payment. No mandatory subscription to start.

WhatsApp customer support, DashyPay

Automate your WhatsApp customer support

Notifications, reminders and payment tracking on one DashyPay platform.

Request a demo
WhatsApp Customer Support Morocco | Payment Tracking | DashyPay