Hotels & Riads
An outstanding guest experience, from booking to check-out.
Handle booking requests, talk to your guests and automate confirmations. DashyPay simplifies the front desk so you can focus on hospitality.
The challenges of hotels and riads
Guests reach you on several channels, requests pile up and replies take too long. The experience suffers before they even arrive.
Requests from every channel
Booking, WhatsApp, email, Instagram: booking requests come from everywhere. Impossible to track without missing one.
Slow reply = lost booking
A traveller waiting more than 30 minutes books elsewhere. Response speed makes the difference.
Repetitive guest questions
"Is breakfast included?", "Where is the parking?", "What time is check-in?" — dozens of times a day.
Manual confirmations
Writing every confirmation, reminder and welcome message by hand eats up precious time.
No post-stay follow-up
Without follow-up after departure, you lose positive reviews and future bookings.
How DashyPay transforms your front desk
From the first enquiry to the post-stay thank-you message, DashyPay automates and personalises every guest interaction.
Centralised guest communication
Receive every request in a single inbox. Reply from WhatsApp, follow each conversation and never leave a guest without an answer.
- Omnichannel inbox
- Full history per guest
- Personalised quick replies
- Assignment to the front desk team
Automatic bookings & confirmations
Handle booking requests via WhatsApp. Send confirmations, reminders and access details automatically. The experience starts before arrival.
- Instant booking confirmation
- Reminder before arrival
- Automatic check-in details
- Personalised welcome message
Online payment & deposit
Secure your bookings with an online deposit. Send a secure payment link in the conversation. Fewer no-shows, more peace of mind.
- Payment link inside WhatsApp
- Deposit or full payment
- Moroccan and international cards
- Automatic receipt and confirmation
Use cases for hospitality
Booking requests
Answer availability requests and guide the guest all the way to the booking, entirely via WhatsApp.
Stay confirmations
Booking confirmations, arrival reminders and practical details sent automatically.
Guest support
The AI agent instantly answers frequent questions: hours, services, directions, parking.
Check-in details
Automatically send access details, the WiFi code and local recommendations before arrival.
Requests during the stay
Room service, extra towels, recommendations: guests ask on WhatsApp, you answer in real time.
Post-stay follow-up
Thank-you message, review request, return offer: turn every stay into a lasting relationship.
The results for your property
Ultra-fast replies
Answer enquiries in seconds. Every minute saved lifts your conversion rate.
Premium experience
Personalised, proactive communication: guests feel looked after from the very first message.
Fewer no-shows
Online deposits and automatic reminders cut last-minute cancellations.
Fully automated
Confirmations, reminders, check-in, thank-you notes: DashyPay handles routine communication.
More positive reviews
Automated post-stay follow-up encourages happy guests to leave a review.
Complete visibility
A single dashboard to track bookings, conversations and payments.
Ready to transform your guest experience?
Join the Moroccan hotels and riads delivering outstanding hospitality with DashyPay.
